Back Office Service Partner for Managed IT Solutions
Back-office functions are the backbone of any business operation. But managing them in-house is expensive and time-consuming. Small to medium-sized businesses (SMBs) especially struggle to meet the need for resources to effectively manage their back-office functions. Mentare’s back office managed solutions provide SMBs with a comprehensive suite of services designed to improve efficiency, reduce costs, and increase accuracy.
Our Services
Accounting and Finance
Mentare takes care of all of your accounting and financial needs, from bookkeeping and payroll to tax preparation and financial reporting.
Human Resources
Our HR management solutions include employee onboarding, benefits administration, performance management, and compliance
Customer Service
We provide the highest level of customer support, order fulfillment, and complaint resolution.
IT Support
Our back office staffing services cater to all your IT needs, including network management, data security, and software support.
Data Entry
We help SMBs with all their data entry needs, including data for customers, products, and invoices.
Document Management
Mentare provides document scanning, document storage, and document retrieval services to help businesses manage their documents more effectively.
“In addition to our core offerings, Mentare offers various specialized services, including e-commerce support, call center services, and research and analysis. We tailor our services to meet the specific needs of each client and industry while scaling our service as needed.”
Benefits
Our back office management services offer several benefits, including:
Reduced costs
Outsourcing back office services allows you to save on hiring and training costs while granting you access to enterprise-grade software and infrastructure.
Improved efficiency
Mentare’s experienced team of professionals streamline your backend operations and provide 24/7 support.
Increased accuracy
Our rigorous quality control process ensures our work is accurate and meets the highest possible standards.
Peace of mind
When you put your back office management in good hands, you can rest easy while focusing on the bigger picture.
Why Choose Us?
Clientele Base
Mentare is a leading provider of back office services, with a clientele base of over 1,100 satisfied clients worldwide. No matter your industry, we have the experience to improve your back office operations and reduce costs.
Team of Experts
Our team of qualified professionals understands the newest trends and best practices in their respective fields. We provide our clients with the highest quality services and support them in achieving their business goals.
Comprehensive Range of Services
Mentare offers a wide range of back office services designed to meet the needs of any business. We streamline your back office functions, improve efficiency, and ensure smooth operations.
Affordable Pricing
Our affordable backend services fit any budget. We will work with you to customize the perfect solution to meet your needs.
Scalable Solutions
Mentare’s scalable back office solutions are designed to grow with your business. Whether you are a small startup or a large enterprise, we can provide the back office support you need to succeed.
Customer Satisfaction
Customer satisfaction is our top priority. We strive to exceed client and customer expectations by providing responsive, personalized service.
FAQs for Back Office Services
What are back office services?
Back office services are the essential, non-client-facing functions of a business, including administrative and support tasks.
What functions are part of back office services?
Back office functions encompass various tasks, such as administration, data entry, document management, etc.
What's the purpose of back office support?
Back office support complements front-office functions by providing critical support for smooth business operations.
How do back office services benefit startups?
Back office services can help startups by reducing operational overhead and enabling focus on core business functions.
How does the front office differ from the back office?
The front office interacts directly with clients, while the back office focuses on supporting transactions and operations behind the scenes.
What are the main responsibilities of the back office?
The back office handles essential operational functions, ensuring the smooth operation of a business. Our experts finalize transactions, operate settlements, manage records, provide accounting services, and offer IT support.
What is back office outsourcing?
Back office outsourcing involves transferring administrative tasks to a third-party service provider, like Mentare, reducing costs, increasing focus, and enhancing efficiency.
How does the Back Office team ensure data security?
At Mentare, we implement stringent security measures and confidentiality protocols to safeguard client information.
What means of communication are available with Mentare's Back Office professionals?
Clients can communicate via Live Chat, calls, faxes, or encrypted email, ensuring 24/7 support.
Is there a limit to the number of projects I can send to Back Office staff?
There’s no restriction on the number of projects you can submit, allowing flexibility in task management.
How are charges determined for Back Office services?
Payments are based on your chosen package plan or hourly rates, with transparent pricing and no hidden fees.
What are Back Office service standards?
We maintain the same high standards of accuracy, safety, and security for every client, ensuring 99.99% accuracy in service. We offer round-the-clock support to address your inquiries and concerns.
What are the common back office functions for businesses?
Businesses can benefit from back office services like accounting & finance, data entry, IT support, human resources, and document management.
How can the Back Office staff help with client communications?
Back Office staff assists in providing information, screening potential clients, and offering general support, freeing up your time for complex matters.
What is the role of the back office in business operations?
The back office is crucial in executing and finalizing business transactions, ensuring everything runs smoothly.
Can Mentare handle both routine and complex accounting tasks?
Yes, our Back Office staff can handle routine tasks and provide personalized support for more complex accounting matters.
How do I initiate back office services with Mentare?
To begin, communicate your work requirements, deliverables, and timeframes. Our Back Office experts will promptly start work once the agreement is in place.
Can I choose a customized package for Back Office services?
Yes, you can opt for a customized package based on your specific needs and work modules.
If you are looking to improve contact center operations & reduce costs?
Contact us today for a consultation and discover how Mentare is the right choice for you. Learn more about our services.