Back Office Service Partner for Managed IT Solutions

Back-office functions are the backbone of any business operation. But managing them in-house is expensive and time-consuming. Small to medium-sized businesses (SMBs) especially struggle to meet the need for resources to effectively manage their back-office functions.¬†Mentare’s back office managed solutions provide SMBs with a comprehensive suite of services designed to improve efficiency, reduce costs, and increase accuracy.

Our Services

Accounting and Finance

Mentare takes care of all of your accounting and financial needs, from bookkeeping and payroll to tax preparation and financial reporting.

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Human Resources

Our HR management solutions include employee onboarding, benefits administration, performance management, and compliance

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Customer Service

We provide the highest level of customer support, order fulfillment, and complaint resolution.

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IT Support

Our back office staffing services cater to all your IT needs, including network management, data security, and software support.

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Data Entry

We help SMBs with all their data entry needs, including data for customers, products, and invoices.

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Document Management

Mentare provides document scanning, document storage, and document retrieval services to help businesses manage their documents more effectively.

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“In addition to our core offerings, Mentare offers various specialized services, including e-commerce support, call center services, and research and analysis. We tailor our services to meet the specific needs of each client and industry while scaling our service as needed.”

What are back office services?

Back office services are the essential, non-client-facing functions of a business, including administrative and support tasks.

Back office functions encompass various tasks, such as administration, data entry, document management, etc.

Back office support complements front-office functions by providing critical support for smooth business operations.

Back office services can help startups by reducing operational overhead and enabling focus on core business functions.

The front office interacts directly with clients, while the back office focuses on supporting transactions and operations behind the scenes.

The back office handles essential operational functions, ensuring the smooth operation of a business. Our experts finalize transactions, operate settlements, manage records, provide accounting services, and offer IT support.

Back office outsourcing involves transferring administrative tasks to a third-party service provider, like Mentare, reducing costs, increasing focus, and enhancing efficiency.

At Mentare, we implement stringent security measures and confidentiality protocols to safeguard client information.

Clients can communicate via Live Chat, calls, faxes, or encrypted email, ensuring 24/7 support.

There’s no restriction on the number of projects you can submit, allowing flexibility in task management.

Payments are based on your chosen package plan or hourly rates, with transparent pricing and no hidden fees.

We maintain the same high standards of accuracy, safety, and security for every client, ensuring 99.99% accuracy in service. We offer round-the-clock support to address your inquiries and concerns.

Businesses can benefit from back office services like accounting & finance, data entry, IT support, human resources, and document management.

Back Office staff assists in providing information, screening potential clients, and offering general support, freeing up your time for complex matters.

The back office is crucial in executing and finalizing business transactions, ensuring everything runs smoothly.

Yes, our Back Office staff can handle routine tasks and provide personalized support for more complex accounting matters.

To begin, communicate your work requirements, deliverables, and timeframes. Our Back Office experts will promptly start work once the agreement is in place.

Yes, you can opt for a customized package based on your specific needs and work modules.

If you are looking to improve contact center operations & reduce costs?

Contact us today for a consultation and discover how Mentare is the right choice for you. Learn more about our services.

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